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Notification and Charges

A List of Customer Service Windows (23 Wards)

Please call to the Customer Center in the case of changing contract.,etc.

CUSTOMER SERVICE CENTER

Phone Number:
03-5326-1100
(when you move,when you change the user's name,when you change the address where bills are mailed out.)
03-5326-1101
(when you ask about your bill,repair and others. )
Office Hours:
8:30am-8:00pm(except Sundays and Holidays)
Service Area:
The 23 Ward Area

For more information, please contact following Service Stations.
* When you contact us in English, we'll try to assist you, but please put up with some inconveniences caused by the language barrier.

Area Service Station Address Phone
Chiyoda-ku
Chuo-ku
Chiyoda 2F Chiyoda-Godochosha
2-1-12, Uchikanda, Chiyoda-ku
03-5298-5351
Minato-ku Minato 1-3-27, Mita, Minato-ku 03-5444-2091
Shinjuku-ku Shinjuku 3F, Yotsuya-Kumin Center, 87 Naitocho,
Shinjuku-ku
03-5368-3055
Bunkyo-ku
Taito-ku
Bunkyo 2-16-23, Nishikata, Bunkyo-ku 03-5840-8021
Sumida-ku Sumida 2-2-11, Chitose, Sumida-ku 03-5638-3140
Koto-ku Koto 1-7-2, Shinsuna, Koto-ku 03-5633-9053
Shinagawa-ku Shinagawa 1-9-10, Nishi-nakanobu, Shinagawa-ku 03-5749-5573
Meguro-ku Meguro 2-43-18, Nakamachi, Meguro-ku 03-5773-6126
Ota-ku Ota 7F Heiwajima-Bay-Office, 1-1-2, Ota-ku 03-5767-6451
Setagaya-ku Setagaya 1F Dia-Color Building、5-38-23, Kyodo, Setagaya-ku 03-5451-0911
Setagaya (Taishido Branch) 1-13-13, Taishido, Setagaya-ku 03-5433-0541
Shibuya-ku Shibuya 5F Merkmal-Keio-Sasazuka 1-47-1, Sasazuka
Shibuya-ku
03-5790-8391
Nakano-ku Nakano 1-5-7, Nakano, Nakano-ku 03-5925-2921
Suginami-ku Suginami 3-8-10, Izumi, Suginami-ku 03-5300-8261
Toshima-ku Toshima 2F Tokyo-Nishi-Ikebukuro Building, 1-7-7,
Nishi-Ikebukuro,Toshima-ku
03-5958-5870
Kita-ku Kita 3-3-21, Akabanedai, Kita-ku 03-5963-6030
Arakawa-ku Arakawa 6-40-1, Minami-senju, Arakawa-ku 03-5850-1595
Itabashi-ku Itabashi 3-6, Hikawacho, Itabashi-ku 03-5248-6365
Nerima-ku Nerima 1-9-4, Nakamura-kita, Nerima-ku 03-5987-5330
Adachi-ku Adachi 3-8-2, Chuo-honcho, Adachi-ku 03-5845-3721
Katsushika-ku Katsushika 8-17-4, Tateishi, Katsushika-ku 03-5671-3192
Edogawa-ku Edogawa 5-4-12, Matsue, Edogawa-ku 03-5661-5085

* Our service stations open from 8:30am to 5:15pm on weekdays.

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