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Frequently Asked Questions and Answers

About meter readings

Q; I would like to be told about the date of the meter reading in advance.

A; ”Notice of your water and sewage consumption (meter reading slip)” has the date of the next scheduled meter reading printed on it, so please check that.
Information about how to read ”Notice of your water and sewage consumption (meter reading slip)” is here.

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Q; What is the reference date?

A; The date determined for each customer in advance as the “reference date for calculating charges” is called the reference date (regular date).
Also, as a general rule, meter readings are carried out on this date.

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Q; Can I change the reference date?

A; The reference date (regular date) is set with consideration for matters such as efficiently organizing the schedules of the staff who read the meters. As a result the reference date cannot be chosen by the individual customer.
Information about your meter reading date is written on the slip, so please check that.

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